Contact Us


Our friendly and experienced customer service team is happy to help you with any inquiries you have. We will do everything we can to make sure you are satisfied with your experience. Enquiries are answered within 24 hours. If your question is regarding an order, please make sure you include your full name, order number, and email address used at the time of ordering.


We'll never share your email with anyone else.


Email Address:
[email protected]

Return Address:
Active Balance
PO Box 669
Bangor, PA 18013


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The Active Balance Probiotic brand is owned and distributed by Vivid Health Nutrition.
All prices are in US Dollars.